Privacy Policy

At Heart & Soul with Sophie, we value the privacy and trust of our clients and website visitors. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when using our website or services.

Information Collection and Use

We may collect personal information from you when you:

- Book an appointment or purchase a service

- Subscribe to our newsletter or email list

- Submit a contact form or inquiry

- Participate in surveys or promotions

The types of personal information we may collect include your name, email address, phone number, and other relevant details necessary to provide you with the requested services or respond to your inquiries.

We use this information solely for the purpose of:

- Communicating with you regarding appointments, services, or products

- Sending you newsletters, updates, or promotional materials (if you've subscribed)

- Improving our website, services, and overall customer experience

We do not sell, trade, or rent your personal information to third parties.

Data Security

We take reasonable measures to protect the personal information you provide from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Links and Services

Our website may contain links to third-party websites or services that we do not own or control. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of those third parties.

Cookies

Our website may use cookies to enhance your experience and gather information about website usage. You can choose to accept or decline cookies through your browser settings.

Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

Updates to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at sophie@heartandsoulwithsophie.com.

By using our website or services, you consent to the terms of this Privacy Policy.

[Last Updated: May 2024]